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Ordering Instructions and Information: Please Read
Warranty and Returns
All effects are warranteed for a period of 1 year from the date of delivery against failure due to defects in parts or workmanship. Abuse or misuse voids the warranty. Buyer is responsible for all shipping. Repair or refund will be be at my option.
(NEW policy 4/2010:) Returns are accepted, but there will be a nonrefundable restocking fee of $3 per day over 10 calendar days that the unit is unavailable to me (actual shipping round trip to VA USA), max. 3 weeks, and customer pays all shipping. Exceptions will be for shipper error or by previous agreement only. Returns in poor condition (beyond normal light demo use) will be reduced in refund by repair or resale discount cost, or in worst case refused. Please evaluate the information provided and make sure the unit meets your needs, this is not intended as a "free trial" but an acceptance of the limitations of direct sales.
New units may have some minor evidence of testing and demonstration use, and of being made by hand. AC Adapters and Voltage: effects may not be used with power supplies over 15 volts. A regulated voltage or high-quality audio application power adapter is required. Intellectual Property Agreement: Buyer is reminded that these products may contain concepts and circuitry containing trade secrets and information copyright of Bill Spencer/Spencer Amps.
I can accept money order, cashier's check or Paypal (accounts, credit cards). Shipping costs will be estimated based on experience (48 states typ. $9 Priority Mail insured/delivery confirm). I will have to consider shipping other than to North America on a case-by-case basis.
Please send all inquiries to this address: . Be sure that the subject line is descriptive and there are no attachments, or else it may be ignored or deleted.
Note, due to RoHS etc., no sales to Europe, China, or Japan for an indefinite period, let me know of interest.
Copyright 2006-2010, Bill Spencer/Spencer Amps [tm]